Please include warranty information

Seller Support Desk

Definition:

Product is currently missing warranty information. Warranty information is considered as a MANDATORY ATTRIBUTE, and thus, it should be supplied to all products, regardless of category.

 

 Here is an explanation of the different warranty types that you may use in the seller center.

 

You may also include the warranty period of your products as an optional attribute.

 

Tips:

Please provide accurate and factual warranty information when creating your product. State the length, type and specifics of your product's warranty in the Warranty Policy section.

 You may also include the information regarding service centers that caters to your product line.

 Accuracy in these values reduces customer complaints, and product returns.

 Guide:

Warranty type & warranty duration needs to be specific for these categories:

  • Mobiles & Tablets
  • Home Appliances
  • Computers and Laptops
  • TV, Audio / Video, Gaming & Wearables
  • Cameras
  • Watches (except Watch Accessories)
  • Travel & Luggage: Luxury Luggage
  • Sports & Outdoors: Sport equipment
  • Home & Living: Home Improvement and Lighting
  • Health & Beauty: Health & Beauty Tools and Medical Equipment

 Please state either No Warranty if there is no warranty available for the product. You may also use the standard Lazada Refund Warranty for your items if need be.

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