Missing or inaccurate package dimension & weight.

Seller Support Desk


  • Product is missing or containing inaccurate package dimension measurements and(or) package weight value. Package dimension values are the measurements of the package box that will be shipped to the customer containing the product.


  • Providing correct, accurate package dimension & package weight values promote accurate shipping fee charges which will be calculated when customer purchases the product.

  • Shipping fee charges are calculated using the volumetric weight based on the package dimensions. Entering incorrect measurements will result to high shipping fees being charged, and changes the customer’s mind from purchasing your product. 



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