What happens when one of my products went out of stock?

Seller Support Desk

Seller Center automatically deactivates a product when it is out of stock. As a seller, you need to regularly update your product stock level to prevent customer orders when a product is out of stock. Plan ahead to restock your products when stock level is running low to minimize potential lost sales.

If you still do not have stock long time, you should disable a product.


1. Select "Products"
2. Click “Manage Products”
3. In "Product Overview"
4. Select the item you want to disable
5. turn off the item in the "Active" column of the dashboard.

If you got order but you cannot fulfill that order, you can cancel order by click "Canceled" and select cancellation reason "Out of stock-Product not available".
You will get charge commission and payment fee and cancellation penalty 300 baht each item.

 To learn more, visit Lazzada University > "List your products"

Was this article helpful? 0 out of 1 found this helpful