Where and when can I drop off my orders?

Seller Support Desk

1. Thai Post

Thai Post operates from Monday to Friday (8 AM – 4.30 PM) and Saturday (8 AM -12 PM) to avoid the long queue, Lazada has prepared special areas for drop-off users to drop the parcels. Please note that your parcels must be dropped before 3 PM.

Please strictly drop your parcels at the assigned post office only. Only the assigned post office has your records and information. Besides, Thai post office has a special area for business users which is easy to notice. You will not have to wait long like normal users for the services.

Special reminder for Thai Post service points: Once “RTS” is processed, parcel(s) may be dropped-off on the same day. Seller must drop their parcel(s) in their registered service point.

2. Kerry Drop-off

Kerry operates from Monday to Sunday from 10 AM to 3 PM. (For Sunday, please confirm with your local branch again.) Merchants walk into Kerry shop in associate with drop-ff program where Lazada banner can be easily spotted on the door or a counter. The merchant shall hand over the products to the officer presented and receive acknowledgement. The merchant needs to follow the regular queue to drop-off their products.

Special reminder for Kerry service points:  seller can drop parcel after “RTS” immediately in every service point.

3. DHL Drop-off

DHL operates from MON-SAT 10.00-19.00. Merchants walk into DHL Shop at Platinum Fashion Mall.

Special reminder for DHL service points:  

4. Lex Drop-off

Lex operates everyday 09.00-16.00.  Merchants walk into at Tesco Express (specific branches).

Special reminder for Lex service points:  seller can drop parcel after “RTS” immediately in every service point.

 

     To learn more, visit Lazada University >>"All about shipping"

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