What is seller rating?
Seller Rating is the numerical representation of your operational performance. Seller performance is rated from 1 to 5. "5" is the highest or excellent performance rating which determined the following factors – ready to ship within 24 hrs., ship out product within 48 hrs. since received order, cancellation rate and returns rate.
You will receive a weekly e-mail to report the seller rating score.
To learn more, visit Lazada University > Tutorials >"Streamline your operations"
For further questions, you may reach Lazada Partner Support Center at (02) 018-0200 or submit a request to us by filling in "General Form". We will investigate the issue further.