How do I request for more pouches & stationaries from my 3PL provider?

Seller Support Desk

Latest update!!

According to our policy, we will not continue providing pouch.


However, you can purchase pouch from Lazada website via this link
We aware that stop giving pouch to sellers would increase your cost; therefore, we decide to reduce shipping fee and commission fee to compensate with this cost.

If not use pouch

We encourage sellers to use “Pouch”, which will protect shipping label from wet or damage.

Using curry bags instead of pouch may disrupt scanning barcode process for 3PL that will cause the delay
of delivery.

If parcel cannot be scanned, the parcel would be delayed and directly impact on seller’s rating.

Suggested specification for pouch shows below:

  1.Size 25 cm x 19 cm x 0.15 cm
  2.Clear, Transparent plastic
  3.Material : PE (Polyethylene)
  4.With glue-strip, so you can peel white paper off and attach to the box

Please do not worry about pouch procurement, you can easily find pouch sellers by follow this link

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