How to resolve Product Quality Index (PQI) issue?

Seller Support Desk

1. Visit https://lazadacb.formstack.com/forms/pqi_feedback_th

2. Study Resolution and Recommended Action from the link above

Check your SKU with product problem in Seller Center under Poor Quality

3. Download file Feedback Template from link in #1

4. Fill in your action plan for each SKU on Feedback Template

Example How to fill in Feedback Template

SKU is referring to Shop SKU

5. Attach file and submit

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