This product has been suspected for violating our brand-related policies. If you believe that the brand is accurate, kindly contact Partner Support Center.

Seller Support Desk

Definition:

Product is suspected to be an imitation, fake or counterfeit.

 

Tips:

Here are few fake telltale signs to watch out for:   

- Altered brand name: official brand name or logo on the product appears misspelled or altered 

- Missing original packaging: the original comes in a fancy box, fakes in inferior ones or none.  

- Similarity with another branded product: looks exactly like the original but with missing trademarks. 

- Similar specific design elements or colorways: looks like Hello Kitty but too pink. 

- Price is relatively low when compared with other products existing on the site.

Guide:

Please make sure that your products are not simply passing off as branded or original.

You may contact the contact the Partner Support Center through the email: 

partnersupport@lazada.co.th for more details.

 

Penalties for submitting fake/counterfeit products:

1.Product de-listing

2.Payment Suspension

3.Limits on Seller Account

4.Account Suspension (All products offline)

5.Legal Action

6.Payment of Deposit 

 

If you want to send any license documents , please fill and attach it in General Formstack below :
https://lazadacontent.formstack.com/forms/general_form_th

 

================================


Your SKU may be rejected with the text "risky_brand_by_price_check" in the QC Comment box. This means that your SKU was automatically declined because your price was too low for the brand you selected. If the shop confirmed to sell at this price,please contact the Partner Support department to check your product again, whether it is in counterfeit or fake products.

 

Your SKU may be rejected with the text "risky_brand_by_price_cat_check" in the QC Comment box. This means that your SKU was declined automatically. The price you set is too low for the brand you chose in this product category. If the merchant still insists on selling at this price, please contact the Partner Support department to check your product again, whether it is in counterfeit or fake products.

 

Was this article helpful? 0 out of 0 found this helpful