How do I delete or de-activate a product/SKU?

Seller Support Desk

How do I delete a product/SKU permanently?

One by one method

  1. Search the product that you want to delete in the manage product page
  2. Click on Actions > Delete product

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3. Pop up window will show up, to confirm deletion, click Ok

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Mass upload method

  1. Click "Products" > Manage products > Import
  2. Download templates > Stocks
  3. Open CSV
  4. Select Column A > Data > Text to Columns > Delimited > Select Tabs & Semicolon > FINISH
  5. Retain Column "Seller Sku", and delete the rest of the data
  6. Type Status in cell B1 [Case Sensitive]
  7. to delete products, set status as deleted
  8. Save CSV
  9. Under Import Products > Import Mode > Update Products
  10. Choose saved CSV file
  11. DONE

Example of the upload file:

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REMINDER : 

By all means, please use csv and open with openoffice. Then, save as UTF8 and semicolon.

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How do I deactivate a product/SKU temporarily?

Method #1 – Deactivate at Seller Center


1. Go to "Products" tab -> Select "Manage Products".


 

2. At the Product Overview page, search for the SKU that you want to edit. 
3. Check the Active column on the right. If the SKU is visible, it’ll display “ON”. For temporary deactivation, click on the switch to turn it off. If the Active column shows OFF, that means SKU is no longer live at the website.



Method #2 Mass Update via CSV file 

  1. Click "Products" > Product Management > Import
  2. Download templates > Stocks
  3. Open CSV
  4. Select Column A > Data > Text to Columns > Delimited > Select Tabs & Semicolon > FINISH
  5. Retain Column "Seller Sku", and delete the rest of the data
  6. Type Status in cell B1 [Case Sensitive]
  7. To turn off - type inactive [Case sensitive]
  8. To turn on - type active [Case sensitive]
  9. Save CSV
  10. Under Import Products > Import Mode > Update Products
  11. Choose saved CSV file
  12. DONE

 

REMINDER : 

By all means, please use csv and open with openoffice. Then, save as UTF8 and semicolon.

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